Who do I contact to set up and troubleshoot a CGM?
CGM manufacturers, including Abbott and DexCom, have local representatives to assist you.
Representatives from CGM manufacturers are available to assist you with office setup, resolve technical issues, and help with patient issues. Managed Care Plans can also help connect your office with CGM manufacturer representatives.
Abbott
- Ohio Contact: Melissa Davis, 614-371-2014, davis1@abbott.com
- FreeStyle Libre Website
- Connect with a FreeStyle Libre Rep
- Customer Care Team: 855-632-8658
Dexcom
- Ohio Contact: Mary McClain, 419-885-9389, Mcclain@dexcom.com
- Dexcom Website
- Patient Education and Dexcom Support
- Patient Training Videos
- Customer Service Team: 888-738-3646
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