Where can I find information on transportation resources for my Medicaid patient?
A simple way to get transportation for you Medicaid patients.
Ohio’s Medicaid Managed Care Plans are happy to coordinate transportation to get Medicaid patients to and from your office. Click on your patient’s plan below to get started.
Phone: 1-833-664-6368
Phone Hours: 7 am-8 pm M-F for routine scheduling. Urgent and discharge scheduling 24/7.
Scheduling Timeline: Trips must be scheduled 48 hours (two business days) ahead of time. Trips can be scheduled up to 30 days in advance.
Special Instructions: Can schedule via smartphone app, Member chat, or MTM Member Portal. Reminder calls or texts are also available.
Same-Day/Sick Visit Instructions: Urgent trip requests can be made for same or next day appointments, or for hospital or facility discharges.
Phone: 1-800-282-9720
Phone Hours: 8 am – 7 pm M-F
Scheduling Timeline: Trips must be scheduled 48 hours (two business days) ahead of time. Can be scheduled up to 30 days in advance. Does not apply to urgent requests or OhioRISE members.
Special Instructions: Information on scheduling is available on the member website and the Sydney app.
Same-Day/Sick Visit Instructions: Urgent/same-day requests are available for urgent care, dialysis, chemo/radiation, and hospital discharges.
Phone: 1-866-531-0615
Phone Hours: 24/7
Scheduling Timeline: Trips must be scheduled 48 hours (two business days) ahead of time. Can be scheduled up to 30 days in advance.
Special Instructions: Scheduling online and via Access2Care smartphone app is available. Text reminders also available.
Same-Day/Sick Visit Instructions: Sick visit trips are available same day. Must be confirmed by provider.
Phone: 1-800-488-0134
Phone Hours: 7 am-7 pm M-F
Scheduling Timeline: Trips must be scheduled 48 hours (one to two business days) ahead of time. Can be scheduled up to 30 days in advance.
Special Instructions: Scheduling online and via Provide A Ride smartphone app is available. Text message reminders also available.
Same-Day/Sick Visit Instructions: Sick visit trips are available same day by calling the scheduling number above.
Phone: 1-855-739-5986
Phone Hours: 24/7
Scheduling Timeline: Trips must be scheduled 48 hours ( two business days) ahead of time. Can be scheduled up to 30 days in advance.
Special Instructions: Scheduling online and via Access2Care smartphone app is available. Text reminders also available.
Same-Day/Sick Visit Instructions: Sick visit trips are available same day by calling the scheduling number above. Non-sick visit same day trips also available.
Phone: 1-866-642-9279
Phone Hours: 24/7
Scheduling Timeline: Trips must be scheduled 48 hours ( two business days) ahead of time. Can be scheduled up to 30 days in advance.
Special Instructions: Scheduling online and via Access2Care smartphone app is available. Text reminders also available.
Same-Day/Sick Visit Instructions: Sick visit trips are available same day by calling the scheduling number above. Non-sick visit same day trips also available.
Phone: 1-800-269-4190 or 1-800-895-2017
Phone Hours: 7 am-8 pm M-F
Scheduling Timeline: Trips must be scheduled 48 hours (two business days) ahead of time. 48 hours advance notice for pregnancy-related trips.
Special Instructions: Scheduling via UHC Customer Service or ModivCare at the phone numbers listed above.
Same-Day/Sick Visit Instructions: Sick visit trips available same day by calling scheduling line.