How do I help a MyCare patient obtain a CGM?
Access resources for CGM and MyCare here.
The information below will help you and your staff complete a range of common tasks related to CGM with your MyCare patients.
| Continuous Glucose Monitor (CGM) | |||||
|---|---|---|---|---|---|
| Aetna | Buckeye | CareSource | Molina Healthcare | United Healthcare | |
| Find CGM Benefit Information? | Medicare covered benefit Call Member Services: 855-364-0974 |
Medicare covered benefit Call Member Services: 866-296-8731 |
Medicare Part B or Part D benefit Call Provider Services: 800-488-0134 |
Medicare Part B or Part D benefit Call Provider Services: 855-322-4079 |
Medicare covered benefit Call Provider Services: 800-600-9007 |
| Start a Prior Authorization? | No PA required | Access Provider Portal or Call Provider Services: 866-296-8731 |
Access Provider Portal or Call: 800-488-0134 or Fax: 844-417-6157 *No PA for Dexcom and FreeStyle Libre only via Pharmacy Benefit |
Access Availity portal on Molina website or Fax: 844-251-1451 |
Access Prior Authorizations on Provider website |
| Find a CGM Supplier? | Search Provider Directory for DME | Search Provider Directory for DME | Search Provider Directory for DME | Search Provider Directory for DME or pharmacy |
Search Provider Directory for DME |
| Find a Compatible Phone Supplier? | Members have access to Assurance Wireless Lifeline Call: 855-364-0974 |
Members have access to a Pulsewrx smart phone Enroll online or Call: 888-224-3085 |
Members have access to a Pulsewrx smart phone Enroll online or Call: 888-224-3085 |
Members have access to a Pulsewrx smart phone Enroll online or Call: 888-224-3085 |
Members have access to a Pulsewrx smart phone Enroll online or Call: 888-224-3085 |
| Find Non-Emergency Transportation for a Member? | Call Member Services: 855-364-0974 |
Call Member Services: 866-549-8289 Option 4 |
Call County Department Job & Family Services (CDJFS): 855-475-3163 NET Information |
Call Access2Care: 844-491-4761 |
Call Member Services: 877-542-9236 |
| Connect with Member’s Case Manager? | Call Member Services: 855-363-0974 |
Call Member Services: 866-549-8289 |
Call Member Services: 855-475-3163 |
Call Member Services: 855-665-4623 |
Call Case Manager Help Line: 877-542-9235 |